Fair Credit for All

A lot of lenders talk about how fair they are and how much they serve their community, but few lenders go to the lengths that Ameriquest goes to make sure that their lending practices are fair and equal.

Ameriquest holds extensive and frequent talks with civil rights and fair housing groups, with the National Association of Neighborhoods, with the National Community Reinvestment Coalition and with dozens of other groups and organizations which are looking out for the rights of everyone, not just the privileged few. Ameriquest’s goal is to create lending products which genuinely meet the needs of lower income individuals and families as well as the needs of the more affluent.

Many lenders make it a practice to sell off their loan portfolio almost as soon as they make a loan. Ameriquest is different. Ameriquest services the loans it makes. Ameriquest’s goal is to form lasting relationships in the communities they serve. When an Ameriquest representative makes a loan, he | she sticks with the borrower and helps should there ever be a problem or in the instance, should the borrower ever need another loan product in the future. This type of follow-through doesn’t happen with most lenders.

Each customer is treated as an individual at Ameriquest. Ameriquest combines person-to-person communication with the latest in modern technology to create the type of service that most people thought had vanished years ago.

Ameriquest hates to foreclose on a mortgage. In fact, Ameriquest has a team of mortgage specialists whose job it is to find ways for people to avoid foreclosure. Ameriquest is committed to what is called home-retention strategies and they will bend over backwards to make sure you have every opportunity possible to stay in your home even if your financial situation changes.

A large complaint against many lenders is slowness in processing payments. Often people will struggle to get a payment in just under the wire and then the lender won’t process the payment for a day or two and the customer is charged with a late fee and interest penalties even though the customer got the payment in on time.

That seldom if ever happens at Ameriquest. At Ameriquest, payments are processed in-house and all payments are processed on the same day they are received. That means you will never get an undeserved late charge