At Argent Mortgage Company, one of the swiftest rising mortgage companies in the US, they are committed to establishing the highest standards for customer service and market technology. Operating according to the motto “The People You Trust, the Service you Deserve, the folks at Argent are committed to focusing on their clients, as well as, the community.

Dedicated to providing client customers with only the highest echelon of honesty and integrity, Argent invests time and money in their staff of mortgage associates, 550 in Orange County, California, and 2,000 more nationwide, to ensure they carry the company’s message to the people whom they serve.

From expert facilitation of the loan process and employment of fair, sound perspectives to strong customer service skills and compliance with local, state and federal industry regulations, Argent mortgage associates are considered among the best trained in their field.

That is why regardless of a client’s question, Argent mortgage associates either have the answer or know certain of where to get it. Where mortgages are concerned, customers have major concerns. Hence, working in this business, requires a certain type of mortgage associate, one who is capable of filling multiple roles that of fear alleviator, financier, credit reviewer, personable communicator and informed regulator.

Dealing with all phases of the mortgage process including: credit reporting, title procurement, escrow filings, underwriting procedures and processing loans, Argent mortgage associates, well-versed in all areas, are able meet the diverse needs of clients.

Trained on the mortgage industry as whole, mortgage associates understand the fundamental principals involved in each and every of the various procedures involved, as well as, the specific industry-wide policies and regulatory restrictions. To sharpen their skills and knowledge, mortgage associate candidates spend two weeks learning the mortgage world inside-out in both a classroom setting and via rotating through a realm of various customer service positions.